Season 5. Episode 15: The Empathy Gap : Michelle Huff, CMO, UserTesting

CMO Insights
23/09/2020 17 min Temporada 5 Episodio 15
Season 5. Episode 15: The Empathy Gap : Michelle Huff, CMO, UserTesting

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Episode Synopsis

In this episode of CMO Insights, Jeff Pedowitz sits down with Michelle Huff, CMO of UserTesting 
Michelle talks about Focusing on the empathy gap and the customer journey,
Brands building a connection with emotion and why most companies do not focus on their existing customers as much as they should.

Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/ 
Learn more about The Pedowitz Group https://www.pedowitzgroup.com/
Learn more about your ad choices. Visit megaphone.fm/adchoices

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