Listen "97-Passing the Survey"
Episode Synopsis
Many healthcare organizations are solely focused on “passing the survey” with flying colors as the highlight of their existence. Unfortunately, they may be doing so at the sacrifice of actual customer opinion, alternate revenue streams and other benefits. Today Clint discusses that while passing the survey is indeed important, it is also critical that those passing scores be utilized to keep moving the organization forward in other areas as well such as customer & employee satisfaction, revenue, growth and more.
More episodes of the podcast Clintcast
1-Staying Motivated on a Daily Basis
15/12/2008
2-Managing Your Boss
16/12/2008
3-Daily Takeoffs
17/12/2008
4-Leadership vs Management
18/12/2008
5-"Flush ups"
19/12/2008
6-The "Ham Sandwich"
22/12/2008
7-P=S
23/12/2008
8-2009 Healthcare
24/12/2008
9-The Spirit of the Season
25/12/2008
10-Team Targets
26/12/2008
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