Listen "38-Satisfied vs Dazzled"
Episode Synopsis
There is a tremendous difference between satisfying a customer and dazzling them. Despite any environmental factors/product features/etc that are initially impressive, the best way to dazzle ultimately comes down to our interactions with people! Clint shares his thoughts on how and why we need to hone our skills at delivering dazzling services and behaviors.
More episodes of the podcast Clintcast
1-Staying Motivated on a Daily Basis
15/12/2008
2-Managing Your Boss
16/12/2008
3-Daily Takeoffs
17/12/2008
4-Leadership vs Management
18/12/2008
5-"Flush ups"
19/12/2008
6-The "Ham Sandwich"
22/12/2008
7-P=S
23/12/2008
8-2009 Healthcare
24/12/2008
9-The Spirit of the Season
25/12/2008
10-Team Targets
26/12/2008
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.