In the healthcare profession, we spent a great amount of our time going about the various tasks associated with daily caregiving. However, there is commonly a marked absence of time/effort that ultimately can often make a world of difference with a customer - simple one-on-one time. This isn’t time checking on issues/medications/room specifics/etc but rather just plain simple chat-time getting to know the customer. With all the various hustle and bustle of basic caregiving, it can often be difficult to provide some of the simplest form of care... genuine conversation! Listen in for some tips on making sure this vital activity has a place in your schedule.

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