ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "184-The Customer Experience"
Episode Synopsis
In our daily work with our customers, the services we provide should be top notch. However, there is ultimately a higher level we should be striving to attain which is success in the realm of the customer ‘experience’. This moves beyond simple meeting of needs and expectations and embodies instead, the dazzling of our customers, which will ultimately result in the higher survey results, glowing reviews, better word-of-mouth marketing, and such. Learn how to take it to the next level!
More episodes of the podcast Clintcast
1-Staying Motivated on a Daily Basis
15/12/2008
2-Managing Your Boss
16/12/2008
3-Daily Takeoffs
17/12/2008
4-Leadership vs Management
18/12/2008
5-"Flush ups"
19/12/2008
6-The "Ham Sandwich"
22/12/2008
7-P=S
23/12/2008
8-2009 Healthcare
24/12/2008
9-The Spirit of the Season
25/12/2008
10-Team Targets
26/12/2008
In God we trust