India L. Birdsong Terry serves as Chief Executive Officer and General Manager of The Greater Cleveland Regional Transit Authority (RTA). She joined RTA in September 2019 and brings over 15 years’ experience working in positions of increasing responsibility in the public transit industry. Birdsong Terry began her career in 2006 when she joined the Chicago Transit Authority (CTA), where she served in planning, instruction, control center, operations, and finally as Senior Manager of the central region for Bus Supervision and Instruction. In 2015, she was appointed Chief Operating Officer of WeGo Public Transit in Nashville, where she served until coming to Cleveland.   At RTA, Birdsong Terry oversees more than 2,000 employees at the largest transit system in Ohio, which provides more than 24 million annual rides to customers using the bus, rail, paratransit, trolley, and bus rapid transit system across the county’s 457 square miles. Responsible for managing the Authority’s $292 million operating budget, Birdsong is committed to transparent leadership, management accountability and sound financial oversight.

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