Boosting Organizational Performance Through Experience Management

21/11/2018 54 min
Boosting Organizational Performance Through Experience Management

Listen "Boosting Organizational Performance Through Experience Management"

Episode Synopsis

Guest 1: Kathy Linares
Title: Vice President, Chief Information Officer, Orora Packaging Solutions

Does your organization just react to problems as they occur or try to predict and mitigate those problems before they happen? You may know what happened but do you know why? How can you boost organizational performance in the context of your customers, employees, products, and brand through experience management?