As AI chatbots become more common in mental health support, are they really designed for everyone? In this episode, host Chris Rhyss Edwards talks to psychologist and researcher Dr. Gale Lucas about the blind spots in chatbot design that can alienate users from diverse backgrounds. From culturally biased data to one-size-fits-all emotional responses, we explore what inclusivity really means in digital wellbeing, and why getting it wrong can do more harm than good. Dr. Lucas shares insights from her work on digital disclosure, the Ellie project, and what it takes to build AI that doesn’t just listen—but understands.🎧 Listen now to rethink what emotional intelligence means in a chatbot world.

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