Send us a textTrust shouldn’t be a mystery you feel in your gut and argue about later. We sit down with executive and leadership coach Charles Feltman to turn a loaded word into concrete moves you can see, measure, and improve. Charles shares his four-domain model—care, sincerity, reliability, competence—and shows how it transforms the unhelpful “all or nothing” mindset into targeted, fair assessments that help teams move faster with less drama.We dig into the real risks people take at work every day: reputations, deadlines, standards, and even health in high-stakes settings. Through vivid examples, Charles maps where trust breaks and how to repair it without overreacting. You’ll hear why an apology boosts sincerity, how early renegotiation strengthens reliability, and why admitting “I don’t know” can raise your competence score. We also explore feedback cultures—what leaders must do after asking for candor—and the quiet signals that prove you hold others’ interests alongside your own.The conversation builds to a bold claim: sustained trust creates the conditions for joy and even love at work. Not the soft, sentimental kind, but the energy that appears when people can risk their best ideas, be seen clearly, and know their commitments are honored. Along the way, we point you to Charles’s Thin Book of Trust, his Trust at Work Certification Program, and the Trust on Purpose podcast for deeper practice. If you’re ready to replace vague vibes with precise language and practical tools, this is your field guide.Watch the full interview by clicking here. Find the full article here.Learn more about Charles Feltman here. Grab your free issue of choice Magazine here - https://choice-online.com/

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