CELab: The Customer Education Lab

CELab: The Customer Education Lab

Por: CELab
CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
135 episodios disponibles

Latest episodes of the podcast CELab: The Customer Education Lab

CELab - Ep 170 -AI in Customer Education: Scaling Success with LearnExperts & Sarah Sedgman 21/11/2025
CELab – Ep 169 – Customer Education and Education Services – The Future of Learning in B2B SaaS – Part 2 12/11/2025
CELab - Ep 168 - Customer Education and Education Services - The Future of Learning in B2B SaaS - Part 1 29/10/2025
CELab - Ep 167 - Dan Braithwaite - ILT Reborn! How Mediaocean Builds Engagement & Community in Customer Education through Live Engagement 13/10/2025
CELab - Ep 166 - From Academia to AI: Building Scalable Partner Programs with April Trask 26/09/2025
CELab - Ep 165 - Clea Mahoney - How to Launch a Customer Education LMS in 55 Days: Lessons from Rewst’s Rapid Rollout 12/09/2025
CELab - Ep 164 - Skilljar by Gainsight - Part 1 02/09/2025
CELab - Episode 163 - The Great Naming Debate 16/08/2025
CELab - Episode 162 - AI, Automation, and the Future of Customer Education: Breaking Down Silos with Eric Mistry 01/08/2025
CELab - Episode 161 - From Frustration to Innovation: Transforming Customer Education with Parta 18/07/2025
CELab - Ep 160 - Randon Ruggles and The Secret to Customer Education Success: Short-Form Video, Data, and Team Synergy 04/07/2025
CELab - Ep 159 - Pulse 2025 Customer Education Recap: AI, Scaling, and Digital Success 20/06/2025
CELab - Ep 158 - Jeremy Davis at Cloudshare - Virtual Labs: The Game-Changer in Customer Education Technology 07/06/2025
CELab - Ep 157 - Alex Levin - AI Agents: Reimagining Customer Interactions 24/05/2025
CELab - Ep 156 - Kevin Dunn - Harnessing AI & Operating Models for Scalable Customer Education 09/05/2025
Episode 155 - Todd Kirk @ Brainstorm - "The Two-Hump Problem" 26/04/2025
Episode 154 - From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months 10/04/2025
Episode 153 - [Feed Drop] CXetera - Should CSMs do training? 27/03/2025
Episode 152 - NetExam - Beyond Customer Training: Demystifying Channel Partner Education 10/03/2025
CELab - Ep 151 - Elli Neeld - Building AI Chatbots for CX 23/02/2025
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