Ep. 145: Emerging Digital Channels In Customer Experience

CCW Digital: A Customer Service Online Platform
27/07/2020 21 min
Ep. 145: Emerging Digital Channels In Customer Experience

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Episode Synopsis

Bestselling author and former CX and social media leader at McDonald's, Discover, and Humana, Dan Gingiss, and CCW Digital writer and analyst, Matt Wujciak talk about emerging engagement channels in CX, marketing, and customer service. 

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