Ep. 139: Verizon On Humanization And Digital Personalization

CCW Digital: A Customer Service Online Platform
09/03/2020 11 min
Ep. 139: Verizon On Humanization And Digital Personalization

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Episode Synopsis

VP and Verizon Global Sales Leader, Kelley Kurtzman shares her experiences on the importance of personalized and predictive customer service and how Verizon stayes ahead in the automation game.

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