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Business Process Outsourcing

Por: AmyJaskson

It's a business practice where companies contract out specific business functions or processes to third-party providers.

10 episodios disponibles

Latest episodes of the podcast Business Process Outsourcing

AI-Powered Voice Agents: Improving High-Volume Support Without Losing the Human Touch 13/12/2025

Conversational AI in Customer Support: The CX Game-Changer You’re Missing 12/12/2025

Why Global Brands Are Upgrading to AI-Powered Contact Centers 11/12/2025

Why AI Contact Centers Are Becoming the New Standard 10/12/2025

AI Telecalling vs Human Telecalling: Who Wins in 2025? 09/12/2025

How Intelligent Contact Centers Transform CX in 2025 08/12/2025

Hybrid AI + Human Support: The Future of Customer Experience by 2026 06/12/2025

Smart KYC Automation: Faster Verification Without Losing Compliance 04/12/2025

How Outsourced Inbound Support Boosts Sales, Retention & Customer Trust 03/12/2025

AI-Powered Contact Centers in BFSI: The Future of Fraud Detection & Compliance 02/12/2025