In this episode of Business Breaks, Dante Healy and John Byrne dig into one of the most misunderstood parts of transformation—why people resist change. They break down the emotional and practical factors that drive resistance, discuss the importance of psychological safety, and highlight how habits and culture can block even the best-planned initiatives.

This is Part 1 of a two-part series on Change Management. The focus here is on the people side of change: what drives resistance, how poor communication erodes trust, and why some well-intended employees push back—for reasons that aren't always selfish.

Key Talking Points:

The two main reasons why change fails: lack of communication and people feeling ignored

The impact of change fatigue and constant reorganisation

Real-world examples of resistance due to unspoken agreements, legacy workarounds, and cultural friction

When resistance to change is actually about helping others, not self-preservation

How to build trust through honesty, transparency, and follow-through

Why culture trumps frameworks, and buzzwords without backing behaviour lead nowhere

The role of project managers as behavioural leaders, not positional ones.

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