Why do businesses have a hard time scaling up once they’ve reached $1M in annual revenue?There are three main reasons that we’ll cover in a three part series:Not trusting or properly training team (part one)Little to no focus on client retention (part two)Overspending in lifestyle as though the business is much further along (part three)In this episode we’re diving into a conversation around shifting your focus to retaining more clients for longer periods of time and increasing the lifetime value of a client.04:53 - focus on keeping & reselling to current clients11:19 - reactivating past clients12:56 - extending the lifetime value of a client16:05 - 3 aspects of client retention22:08 - 8 phases to the client experienceSTAY CONNECTED:Join the Tribe of Legends Community: https://www.facebook.com/groups/tribeoflegendswithmeganWebsite:  www.meganjohnsonhuber.comInstagram: www.instagram.com/meganjhuberLinkedIn:  https://www.linkedin.com/in/megan-huber-88001418/

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