In this episode of BABG we dive in to communication and connection, including how to maximise impact on video calls.
Communication and connection are critical for leadership, influencing others, and achieving goals. The ability to communicate effectively starts with listening and builds rapport.
Focus communication on creating meaningful connections, not just transactions. Build in opportunities for relationship building.
In video calls, position camera at eye level, look into camera to make "eye contact". Use names, be aware of verbal and physical cues.
Project confidence through body language and breathing. Take up space, sit/stand tall, breathe deeply.
Apply 30-30-30 rule: 1/3 of audience is resistant, 1/3 supportive, 1/3 unsure. Focus attention on supportive group.
Ask questions of others to demonstrate leadership, create connection, and learn what's important to them. Listen closely.
Prepare environment and background to communicate who you are on video calls. Songs, art, instruments, etc.

Books for further reading on communication:
Difficult Conversations: How to Discuss What Matters Most (Stone, Patton, & Heen)
Captivate: The Science of Succeeding with People (Van Edwards)
Presence: Bringing Your Boldest Self to Your Biggest Challenges (Cuddy)
Influence: The Psychology of Persuasion (Cialdini)

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