ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Ep31 - Customer Satisfaction (and Using It to Drive Sales) w/ Charlie Scott"
Episode Synopsis
Charlie Scott is a giant in the industry, he's spent years as an owner of a home building company and one of the industry’s original customer satisfaction, consulting and referral sales generation firms. He's been inducted to the National Housing Quality Hall of Fame. He was generous enough to share his knowledge base with us, specifically on how to respond to customer satisfaction surveys and how they drive sales.
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