In this episode of Brand to Scale, host Jess sits down with Jyotendra, co-founder of Omind Technologies, to explore a truly extraordinary journey. From growing up in the hills of Manipur and launching a humble dumpling restaurant to becoming a leader in the world of generative AI and customer experience innovation, Jyotendra's story is full of resilience, curiosity, and strategic thinking.He shares insights into building businesses in tough environments, the emotional decision to walk away from early success, and how he’s now transforming customer support through AI. At every step, Jyotendra stays grounded in solving real-world problems with purpose.What you'll learn:How early adversity can fuel entrepreneurial ambitionWhy curiosity is a founder’s most valuable assetPractical use cases of AI in customer serviceThe importance of mentorship in business growthHow to scale a company with purpose and clarityThis episode is packed with lessons for entrepreneurs, leaders, and anyone curious about turning obstacles into opportunities.

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