ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "232: Overcoming the Resistance"
Episode Synopsis
(Part 3 of 30) Blue-Collar Kaizen: Leading Lean and Lean Teams...Ch. 3 Overcoming the Resistance: The challenge of change. “Managers, especially senior managers, overestimate their effectiveness, particularly as they seek to improve their organizations through formal initiatives. And, they underestimate the impact, often negative, of their daily personal actions on employees.” ~ Jim Womack
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