It is key to good customer service building good relationships with customers. Thanking the client, promoting a positive, helpful, and friendly environment. This helps to ensure they leave with a great impression. A happy customer will return often and is likely to spend more. Basic science.In this video, I will show you the 5 principles of exceptional customer service. They are much more than customer service tips for small businesses. These are things I learned in my life as an entrepreneur in the hospitality and consulting industries. Things that are also part of the business leaders' playbooks.

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