Learning negotiation techniques is necessary when you have a business and even more during a crisis. Last year I read Never split the difference by Chris Voss. The negotiation skills he taught helped me to renegotiate things like the rent, and survive the crisis. Methods like Isopraxism (mirroring), calibrated questions, the late-night DJ voice, and a series of negotiation tips that are helpful to anyone running a company. A salary negotiation will run a different way after learning the methods of this former FBI agent.

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