In this episode of The Big Dreams Great Teams Podcast, we dive into the strategies that can help small business owners turn challenging days into opportunities for growth and innovation and ultimately make business more profitable and sustainable. Paula is joined by special guest Peta Serras, founder of Professional Babe, who shares her extensive entrepreneurial journey and insights into profitability, email marketing, and business automation. We discuss the importance of setting up businesses for sustainability, particularly through effective onboarding processes and the use of email marketing as a powerful tool for engagement and sales. Peta shares her 'bad day business model' concept to build a resilient and profitable business and we explore the role of AI in streamlining business operations, team management and business strategies.Dive in to hear the transformative power of business automation and how this can help you to keep your team costs low and lean.What You’ll Learn:Effective Email Marketing: Discover how to leverage email marketing to communicate with your team and clients during tough times, ensuring clarity and collaboration.Smart Business Automation: Learn how implementing business automation tools can streamline your operations, allowing you to focus on strategic growth rather than daily chaos.Team Management Techniques: Practical team management techniques to foster a supportive environment.Building a Resilient Business Model: Understand how to create a 'bad day' business model that prepares you for unexpected challenges and maintains your momentum.Chapters00:00 Introduction to Peta Serres and Her Journey03:02 The Importance of Profitability and Streamlining05:52 Email Marketing: A Game Changer for Businesses08:55 Onboarding and Customer Experience Automation11:55 Building a Bad Day Business Model14:51 The Role of AI in Business Efficiency18:01 Identifying Opportunities for Automation21:02 Behind the Scenes: Peta's Team and Operations23:52 Key Takeaways and Final AdviceCONNECT with Peta:Website — https://www.professionalbabe.com/Instagram — https://www.instagram.com/professionalbabe/Give Good Email — https://www.professionalbabe.com/give-good-email/CONNECT with Paula: Website: https://paulamaidens.com/Instagram: https://www.instagram.com/paulamaidensconsulting/Facebook: https://www.facebook.com/paulamaidensbuildingawesometeamsExplore working with Paula Book a Dream Team Discovery Call

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