How To Make AI Actually Work Inside Your Organisation | Ep. 08

02/12/2025 1h 19min Temporada 1 Episodio 8
How To Make AI Actually Work Inside Your Organisation | Ep. 08

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Episode Synopsis

Need help with managing your next big infrastructure project? Get in touch with our team: https://edsico.com.au/contact-us/ -----In this episode, we’re joined by Colin Hickling, Senior Partner at AITW | AI That Works, who brings more than 30 years of experience helping government agencies and large organisations navigate digital transformation. Colin reveals a confronting reality: 95 percent of AI projects fail, not because of the technology, but because organisations lack the governance, accountability, and alignment required to make AI deliver real outcomes.He breaks down the biggest misconceptions leaders have about AI, including why treating it like an IT experiment leads to inaccurate results, security risks, and wasted investment. Colin shares what the top 5% of organisations do differently, what “living governance” looks like in practice, and how one Australian hospital replaced 30 administrative roles with a single AI system, while improving accuracy, speed, and quality.If you want to understand how to avoid AI chaos and build a foundation of trust, resilience, and measurable value, this episode gives you a clear, practical roadmap. Perfect for executives, project leaders, and anyone responsible for making AI work inside their organisation.-----Watch the video version of the podcast to see the whiteboard: https://www.youtube.com/@edsicomgt -----CONNECT WITH US Website: https://edsico.com.au/ LinkedIn: https://www.linkedin.com/in/alifarhoodimscpmp/ Facebook: https://www.facebook.com/edsicomgt/ Instagram: https://www.instagram.com/edsicomgt Time Stamps:00:00 Hook 00:42 Introduction to Colin Hickling03:05 What AI Really Is and Why Governance Matters05:41 The Three Levels of AI Capability12:45 Hospital Case Study: Replacing 30 Admin Staff with AI14:42 Feedback Loops and AI Accuracy Improvements16:16 Why AI Projects Fail (and What the Top 5 Percent Do Differently)17:01 Living Governance Explained19:58 AI-Enabled Attacks and Global Examples27:26 From Strategy to Execution: Bridging Vision and Reality32:34 Culture, Change Management and Mission-Centric Governance37:04 Medical Decision Support and Digital Fluency50:40 Cyber Risk as a Business Risk60:59 The New Accountability Model1:17:03 Embedding Resilience Across the Organisation1:19:02 OutroDISCLAIMERThe information provided in this podcast is for general purposes only and should not be considered personal advice. Always consult with qualified professionals or experts in the relevant field for personalised advice tailored to your specific situation.