In this episode we’ll meet Carol, a devoted wife and caregiver to her husband, Eric, who has quadriplegia and needs daily support. Between coordinating care, managing medications, and keeping track of insurance details, the process is overwhelming and exhausting. Everything changed when she connected with her Quantum Health Care Coordinator, who took proactive steps to make her life easier. In episode 4 of Beyond the Benefits, you’ll hear how Carol and Eric’s story shows the power of human-centered navigation, simplifying the system so caregivers can focus on what matters most.

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