As a leader, it’s crucial to understand your employees’ needs and communication styles to help them reach their full potential. There’s power in empathy and fostering a culture that prioritizes your team’s mental wellness. With the ongoing challenges caused by the pandemic, it’s especially important to be in tune with your team’s workload, mental health, and to do what you can to decrease burn out. This week on Beyond Rent, Joe is joined by Kellie Tollifson, the 2020 NARPM President and owner of T Square Properties. Throughout these high-level leadership roles, Kellie has had to navigate her teams through difficult moments and decisions. Kellie shares insights on making decisions with conviction and empathy, and doing what’s best for her team. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Kellie Tollifson on LinkedIn, and her work with T Square Properties on their website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program. 

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