This episode is for anyone who wants to understand the difference between venting and complaining and learn how to manage both effectively! 
 Join Andy Morrison for a look at how managed venting helps release unproductive emotional energy and opens the door to conflict resolution, while complaining often leads to more frustration without solutions. You'll learn key strategies for listening, staying calm, and guiding conversations towards productive outcomes, as well as how to respond to chronic complaining. 
 About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL). 
 We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
 Private group training is available and can be fully customized to align with organizational goals. 
 Learn More About REAL Custom Training
Read about our workshops: 
www.realcustomtraining.com
 Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.
 Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

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