Join host Andy Morrison for a look at a crucial tool in your leadership toolbox: assertiveness.  
 In this episode, Andy explores what it means to be assertive, why it's an important leadership skill, and how you can develop assertiveness to communicate your needs effectively while respecting others. 
Andy provides two practical tools you can use to practice assertive communication: the 2-Step Redirect and the Assertiveness Framework. These tools will help you describe poor behavior and offer specific instructions for improvement, ensuring that you can handle challenging situations with confidence and respect. 
In this week’s Pop Wisdom segment, Andy shares a classic scene from "The Office" where Michael Scott confronts an insubordinate Stanley. In one of Michael Scott’s moments of managerial excellence, he ends his crucial conversation with Stanley in an assertive manner that sets clear boundaries for their future interactions.  
By the end of this episode, you'll have a clear understanding of assertiveness and practical tools to implement in your daily work life. Whether you're a supervisor looking to lead with confidence or an employee aiming to communicate more effectively, this episode is packed with valuable insights. 
About REAL Custom Training 
 REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).  
 We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness. 
 Private group training is available and can be fully customized to align with organizational goals.  
 Learn More About REAL Custom Training 
Read about our workshops: 
www.realcustomtraining.com  
 Contact me to discuss your training and development needs: 
Andrew Morrison, MSOM – Owner/Instructional Staff 
[email protected] 
860.753.3710.  
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