Join host Andy Morrison for a look at the skill every leader should pull from their toolbox first – Active Listening.
Active listening is a commitment to using listening as our primary tool for shared understanding. It involves making a conscious decision to listen without interrupting, maintaining eye contact, and focusing on the speaker's words.
 Andy will give you some practical steps you can take to enhance your listening skills, like carrying a notebook to capture important discussions and avoiding unnecessary interruptions.
 About REAL Custom Training
REAL Custom Training is committed to enhancing workplace
performance through focused and practical professional development workshops.
Our approach is built on the belief that adult-learners need and deserve
learning experiences that are Relevant, Engaging, Actionable, and Lasting
(REAL).
 We offer a range of in-person and live-online workshops in
key areas such as Supervisory Skills, Leadership Development, Personal
Productivity, Customer Service Public Speaking, and more. Each workshop is
designed to equip professionals with the tools and insights needed to thrive in
their roles and contribute positively to their teams. With REAL Custom
Training, you're investing in practical skills and strategies for real-world
effectiveness.
 Private group training is available and can be fully
customized to align with organizational goals.
 Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
 Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.
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www.facebook.com/REALCustomTraining
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