Effective Client Relations
How can we be effective in our client relationships?
1) Managing a delivery on the client’s expectations. Clients expect your advice, insight, decision support and guidance – even if they don’t ask for it
2) Understand the client’s vision and core values
3) Understanding what the client does and does not want to do
4) Understanding the technology that they use or need to improve efficiency or get the work done
5) Collaboration that is active to move their business forward
6) Understanding what can be done in house and what is better outsourced

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