Be Customer Led

Be Customer Led

Por: Bill Staikos
We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external.

Visit us on www.becustomerled.com
50 episodios disponibles

Latest episodes of the podcast Be Customer Led

Mostrando página 3 de 3

Manish Goel on Organizational Network & Relationship Analytics 31/08/2022
Brad Quinton on How AR Advances will Reshape Experiences 24/08/2022
Gal Oron on Content as an Asset 17/08/2022
Teresa Cain on Running Design Sprints for Impact 10/08/2022
Ken Thompson on Organizational Change and Impact on Customers & Employees 04/08/2022
Sarah Johnson Dayes on the Chief Client Officer and Professional Services Impact 27/07/2022
Ray Gerber - How Journey Orchestration is Changing CX 20/07/2022
Ram Parimi on Impacting the Lending Experience 13/07/2022
The Importance of Brand & Impact on the Experience 06/07/2022
Colin Shaw on Focusing on Emotional, Subconscious, and Psychological Aspects of the Experience 29/06/2022
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