Be Customer Led

Be Customer Led

Por: Bill Staikos
We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external.

Visit us on www.becustomerled.com
50 episodios disponibles

Latest episodes of the podcast Be Customer Led

Mostrando página 2 de 3

Kimberly Wiefling on Developing Culture and Leadership That Has Impact.mp4 08/02/2023
Joe Fisch on How CEOs Can Focus on the Customer 01/02/2023
Stacy Salvi on Wearables and the Customer Experience 25/01/2023
Janet Polach on Leadership 18/01/2023
Trey Hoffman on Building out a Customer Experience Team 11/01/2023
Peter Voss on Conversational AI and CX Impact 04/01/2023
Adam Nash on the Product Experience 15/12/2022
Fred Reichheld on the Importance of Customer Love 07/12/2022
Alicia Roach on Strategic Workforce Planning 30/11/2022
Jennie Weber on CX – Where We’ve Come From and Where We’re Going 22/11/2022
Michael Hinshaw on the Evolution of Experience Management 09/11/2022
Grant Freeman on the B2B Experience 02/11/2022
Etie Hertz on Conversational AI impact on CX 27/10/2022
Marbue Brown on Customer Obsession vs Everything Else 19/10/2022
Erik Huberman on Marketing Principles and the Future of Marketing 12/10/2022
Ivonne Kinser on Is Experience the Brand or the Brand the Experience 05/10/2022
Corey Walters on Product Experience and Impact on Customers 28/09/2022
Bella Obudho on Setting Up a CX Team for Success 22/09/2022
Christopher Willis on Making Content Better with And Impact on Customer Experience 15/09/2022
Yoav Vilner on Don't Forget About the Sales Experience in the Journey 07/09/2022
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