Episode Synopsis "From the Customer's Perspective"

If you're an aspiring master barber and want to know how to create great relationships with your clients, today's episode is for you. Craig Charles, owner of Crown Cutz Academy barber college, is in the studio talking with two real customers, Jessica Edmisten and Coach Steve Sanchez about what they like, don't like, and expect from their hair cut experience.

Listen "From the Customer's Perspective"

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• From the Customer's Perspective
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