ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Culture in Action: Purposeful Leadership and Patient-Centered Care"
Episode Synopsis
Josh and Aaron visit Franklin Woods Community Hospital to talk with Kim Jessee, nurse manager for the ICU/PCU. Kim shares her inspiring healthcare journey and discusses how she and her team have embraced the principles of B Excellent - long before the program officially launched. The conversation also explores how bedside shift reports play a critical role in our goal of becoming a High Reliability Organization, and how those practices align with the overall B Excellent journey.
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