Brittany Hodak is the Chief Experience Officer of Experience.com. She's also an award-winning entrepreneur and speaker who has delivered keynotes across the world to organizations including American Express and the United Nations. She has published more than 350 articles for outlets including Forbes, Adweek, and Success magazine, and has appeared on NBC, CBS, CNN, and the CBC, among many others. Entrepreneur magazine calls her “the expert at creating loyal fans for your brand.” Brittany co-founded, scaled, and successfully exited The Superfan Company, a fan engagement company whose roster included Walmart, Disney, Amazon, Katy Perry, Dolly Parton and more under her eight-year leadership. Prior to launching her first company, Brittany led seven- and eight-figure fan engagement campaigns for brands including Johnson & Johnson, LG, Gatorade, Sony Music, and A&E.
Part game show, part expert discussion, all Customer Experience. On Experience Points, customer experience thought leaders earn cash for their favorite charity as they answer CX questions and share their expertise on how to fuel exceptional experiences for your customers. Join hosts Joey Coleman and Dan Gingiss for Experience Points, brought to you by Avtex - your end to end CX technology and consulting partner.

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