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Listen "A Masterclass on Different IT Users in an MSP environment"
Episode Synopsis
Jon and Brian give a masterclass on how to identify and work with some of the most difficult users. If you are in technology or service-based role, this podcast is for you. We speak about users who did not grow up with technology, Power users, sandbaggers, and thieves. Join us as we discuss not only how to identify with those users but also ways to find the best resolutions for the best outcomes.
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