The digitally inclined will feast on this conversation with Robert Stein, among the art world’s most insightful and accomplished protagonists, who has conjured up and implemented innovative practices affecting museumgoers around the globe, both online and in person. We caught up with him during his first month as the Milwaukee Art Museum’s Deputy Director and Chief Experience Officer, and covered a host of topics, from virtual museum experiences during the pandemic to new research in the field, consulting enterprises offered by museums, online experiments that bore fruit, and a prediction about post-pandemic in-person conferences.

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