Guest Experience vs. Animal Welfare

05/02/2021 29 min
Guest Experience vs. Animal Welfare

Listen "Guest Experience vs. Animal Welfare"

Episode Synopsis

We now understand what they are, but are guest experience and animal welfare naturally opposing forces? No, but it might happen behind the scenes in your favorite aquarium or zoo. We discuss the how and why this happens, and ponder ways to move forward together for the benefit of all.