AI-Powered Listening: Turning Employee Feedback into Action

16/10/2025 34 min
AI-Powered Listening: Turning Employee Feedback into Action

Listen "AI-Powered Listening: Turning Employee Feedback into Action"

Episode Synopsis

Discover how AI is reshaping employee listening, from smart surveys to sentiment analysis, and what it means for engagement, retention, and workplace culture. Two leaders from talent solutions firm Robert Half — Robert Hosking, global executive director of administrative and customer support, and Ryan Sutton, executive director of technology practice — discuss the intersection of technology and empathy, the role of HR in translating data into meaningful action, and how companies are using AI to build stronger, more connected teams. Using insights from Robert Half research, they also look at how listening tools can support employee wellness, plus proactive strategies to keep your best people.



Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  

--- 

Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 



This episode is sponsored by Robert Half.