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Listen "Episode 16: MountainView Regional Medical Center, Clinical Huddles to Improve Documentation and Patient Outcomes"
Episode Synopsis
Episode 16 of Advancing Quality & Patient Safety features an interview with Kelly Garland, Quality Coordinator, & Erin Martin, Chief Quality Officer, at MountainView Regional Medical Center in Las Cruces.
Kelly & Erin share with us a multidisciplinary huddle that occurs in their hospital. What sets this huddle apart from most is its focus on documentation accuracy and coding in real-time. We learn from MountainView the importance of the message “ if isn’t codable documentation, it didn’t happen.”
They also share with us the widespread learning that occurs in their hospital with real-time root cause analysis at the unit level combined with unit led improvements in clinical care processes.
MountainView Regional Medical Center, the winner of the 2019 NMHA Quest for Excellence Top General Acute Care Hospital, exemplifies the importance of physician leadership, nurse-driven improvements, and a culture of safety to improve documentation & clinical care.
Kelly & Erin share with us a multidisciplinary huddle that occurs in their hospital. What sets this huddle apart from most is its focus on documentation accuracy and coding in real-time. We learn from MountainView the importance of the message “ if isn’t codable documentation, it didn’t happen.”
They also share with us the widespread learning that occurs in their hospital with real-time root cause analysis at the unit level combined with unit led improvements in clinical care processes.
MountainView Regional Medical Center, the winner of the 2019 NMHA Quest for Excellence Top General Acute Care Hospital, exemplifies the importance of physician leadership, nurse-driven improvements, and a culture of safety to improve documentation & clinical care.
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