Action This

Action This

Por: Stingray Podcast Network
Traditional experience management is a round peg. Today's consumer landscape is a square hole. The two no longer fit together – so we're here to guide experience leaders towards a new way of thinking. Join the industry veterans at Chatter, alongside a stacked roster of influential guests, as they dish about what it really takes for brands to achieve CX excellence. We'll be exploring field-tested strategies for turning insights into action, connecting the dots, and bringing about real change within your organization.
15 episodios disponibles

Latest episodes of the podcast Action This

S1E15 • Steve Kincanon • Love on the frontline 12/10/2022
S1E14 • Dave Furst • Start with the problem, not the solution 28/09/2022
S1E13 • Nav Thethi • An ode to the CXO 14/09/2022
S1E12 • Devansh Sharma • Digital Customer Feedback is key to identifying experience blindspots 31/08/2022
S1E11 • Mark Cardinale • People & Experiences Deliver Outcomes and Profits 17/08/2022
S1E10 • Ray Riley • Progress Retail • Put me in, coach 27/07/2022
S1E9 • Carl Leskinen • Burt Intelligence • Data through the decades 14/07/2022
S1E8 • Emily Hawkins • The CX playbook for HR professionals 29/06/2022
S1E7 • Tom Wintering • 6 Pitfalls of CX management, Pt. 2 14/06/2022
S1E6 • Tom Wintering • 6 Pitfalls of CX management, Pt. 1 01/06/2022
S1E5 • Shawn Nason • Putting the heart back in business 18/05/2022
S1E4 • William Folsom, Aaron's • Scaling operational buy-in like a pro 04/05/2022
S1E3 • Gabor George Burt • Creative thinking conquers all 20/04/2022
S1E2 • Simon Foster, Chatter • Fostering meaningful brand connections 06/04/2022
S1E1 • Zack Hamilton, Chatter • The time for change is now 30/03/2022
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