Where is compliance training headed? In the 2020 Update, the DOJ stated, “companies have invested in shorter, more targeted training sessions to enable employees to timely identify and raise issues to appropriate compliance, internal audit, or other risk management functions.” While this tactical solution has proven useful, I wanted to consider the broader compliance training themes that compliance professionals have learned over the past few years to gain insight into where compliance training may be headed. I sat down with Shawn Rogers, Director Global Ethics and Compliance - Training and Awareness at Walmart, to provide some thoughts on the veiled land of the future of compliance training.
Compliance training needs to get to the point where managers and leaders drive compliance training based on how they perceive the risks in their organizations. In other words, an awareness of risks can permeate the organization to such a degree that managers will be able to recognize when their employees need training and can call on the compliance function to provide custom training opportunities.
Three key takeaways:

Business crisis almost always begin with a culture failure.

Focus your most detailed training on those employees who are truly high-risk.

This is the “just-in-time” training model provides training exactly when and where the employee needs the information.


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