ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Performance Management Tools Increase ROI"
Episode Synopsis
Announcing new handbook "Metrics You Can Manage For Success" which demonstrates how to ensure your metrics are linked to the big picture, actionable, predictive and sustainable. From the blog Customer Experience Optimization:. (4:58)
More episodes of the podcast Improving Customer Experience
Employee Engagement in Balanced Scorecards
22/07/2010
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