Empathy, Evolution & Effective Boundaries

14/07/2025 48 min Episodio 15
Empathy, Evolution & Effective Boundaries

Listen "Empathy, Evolution & Effective Boundaries"

Episode Synopsis

Today’s episode sees Chuck and Jenni dig into a theme that keeps getting louder: what happens when we push AI into places it maybe shouldn’t go? Yes, the potential is exciting-but this week’s stories raise some very human questions surrounding communication, technology and leadership. 
They discuss the exec who suggested laid-off employees turn to AI for emotional support,  the evolving definition of hybrid work (is it just about location?) and the critical role of responsiveness in communication. The conversation wraps up with a discussion about the role of internal communications and what is in and outside the control of the function.
 
Links and articles mentioned in this episode: 

I’m being paid to fix issues caused by AI - BBC


Use AI for emotional support - Microsoft exec draws controversy after advice to laid off staff


Forget return-to-office. Hybrid now means human plus AI (Fast Company)


The simplest growth tool


What does internal comms control? Ex1 and Ex2



🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali. You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.