Embracing Customer-Driven Disruption UNSCRIPTED 06/11/2019 35 min Episodio 32 Listen "Embracing Customer-Driven Disruption" Reproducir Descargar episodio Ver en sitio original Episode Synopsis Suman Sarkar, international consultant and author of the new book Customer-Driven Disruption, joins Sarah to discuss some of the barriers holding companies back from attaining true customer-centricity. More episodes of the podcast UNSCRIPTED How Do We Make Maintenance Sexy? | Kevin Clark, Siemens | Ep. 7 19/08/2026 How Alfa Laval Has Brought Service into Focus | Peter George | Standout UNSCRIPTED Ep. 372 19/08/2026 The Feminist Plumber Who's Paying It Forward | Judaline Cassidy | Frontline UNSCRIPTED Ep. 5 12/08/2026 Mentorship as a Strategic Advantage to Build Stronger Teams & Improve Retention | Samantha Campbell | Standout UNSCRIPTED Ep. 371 05/08/2026 Rerelease: Why Not Shoot for the Moon? | Phil Manchester | Frontline UNSCRIPTED Ep. 1 22/07/2026 Finding Your Leadership Superpower 16/07/2026 Rerelease: ABB's Use of AR and AI to Modernize Field Service and Transform CX | Stuart Thompson | UNSCRIPTED Ep. 264 14/07/2026 Rerelease: How Multivac Cut Technician Turnover in Half | Dave Sarazen | UNSCRIPTED Ep. 325 08/07/2026 Rerelease: The High Performance Traits of Stand Out Leaders | Jake Humphrey | UNSCRIPTED Ep. 335 01/07/2026 The Mindset Behind Siemens' Service Success | Brad Haeberle | UNSCRIPTED Ep. 370 24/06/2026 Ver todos los episodios