76. Enterprise Automation at Eversource

In this episode, Rockie Solomon from Eversource shares her journey to create an enterprise automation program that not only delivers significant business benefits, but also engages employees to build strong adoption of the automation program.

Here’s what we talked with Rockie about: 

Why governance is so critical when developing an enterprise-grade automation program
How Eversource generated $14M in annual benefits using Blue Prism enterprise automation
Why employee engagement accelerated the automation program


Related content you may enjoy:

Blog | The Top 6 Priorities for Utilities in 2021
Case Study | How United Utilities Achieves Industry-Leading Customer Service with Smart Automation
Case Study | DTE Energy: Increasing Productivity Across the Business with RPA 
Video | Utilities and Energy Customer Panel Discussion
eBook | 7 Essential Elements to Scaling Automation in Utilities


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