159. Human-Centered Automation

On this podcast, Brad speaks with Dr. Kam Star, VP Product Portfolio of SS&C Blue Prism, who explains how a human-centered automation approach can help keep the workplace as human as possible in an age when automation is changing everything around us.
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Here’s what we talked with Kam about:
* How intelligent automation has evolved
* An explanation of human-centered automation
* How human-centered automation is changing the way we work and feel about our jobs
* The best way for companies to put human-centered automation into practice
* The importance of considering digital workers as co-workers
* Which employees are the most important to upskill in most companies
* The risks associated with human-centered automation
* How Kam’s passion for human-centered automation impacts his role at Blue Prism
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