We're discussing a topic that might seem niche but has profound implications on the procurement process: the use of cryptic language in Terms of Reference (TORs) and its impact on the quantity and quality of responses from the market.When drafting a Terms of Reference, clarity should be the cornerstone. Yet, often, we see documents riddled with jargon, ambiguous phrases, or overly complex sentences. This cryptic language can create a barrier, not just to understanding what is required, but also to who feels confident enough to respond.

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