From an entry level position at Enterprise Rental Car spanning over two and a half decades when he left the company as the Regional Vice President, Eric Stone learned a thing or two about CULTURE.
 
Through engagement and other key steps, you create Culture Carriers. Look at:

Time Management and Eisenhower’s grid demarcations of Delegate, Do, Defer, or Delete
Hiring Practices to include focusing on attitude, effort, and coachability
Hold regular meetings to highlight desired outcomes, then back fill the calendar with times for training and review. 
Remember that beliefs lead to behaviors.

Identify your priorities and keep them in front of your team members.
Remember that 40% of your team don’t actually know what’s expected of them.

In exploring corporate culture, investigate the gap between Values and Behavior.
Whether working in-office, remotely, or hybrid, there are five factors of engagement that need to be focused on:

Relationship with the manager
Understanding of requirements
Having and utilizing the proper tools and tech
Personal and Professional Development
Reward systems

Because there’s no pressure relief for those working remotely (and hybrid/remote), the stress and anger felt on one day could well carry over to the next day. Leaders need to be the pressure-relief and support.

Calendar time for engagement; that’s the core of leadership

Explore, “What works? And what can we do better?”
Measure workplace culture via:

Engagement
Experience
Ethics & Behavior balanced against Values
Sales
Retention
Growth

FRAMEWORK of the Hourglass

Discovery - pull information
Orchestrate - formulate and roll out priorities
Training
Assessment & Measurement
Balance Mission, Vision, and Values against Policies and Procedures


 
Find Eric Stone on Linked In and Instagram (ClearPathVentures_) and pick up his book Jumpstart Your Workplace Culture wherever books are sold!

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