Join host’s Chris Buttenham and Kristen Barker for Accelerating Support: the podcast. Listen to learn how industry leaders are leveraging tech, trends and best in class techniques to accelerate support and enable self-service for their companies.
Latest episodes of the podcast Accelerating Support
- How to Create a Culture of Knowledge Sharing - The Role of Technology - Part 3 Of 3
- How to Create a Culture of Knowledge Sharing - Incentives and Motivating Employees - Part 2 of 3
- How to Create a Culture of Knowledge Sharing - Quantifying the cost of the problem - Part 1 of 3
- Episode 4 - Kaitlin Pettersen, Senior Director, Customer Support at Intercom | Accelerating Support
- Episode 3 - Matthew Caron, Head of Customer Support at OpenTable | Accelerating Support