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Listen "Casino Royale - Rebekah Douglas"
Episode Synopsis
In this episode, we sit down with Rebekah Douglas, a customer engagement veteran in SBG. Rebekah heads up the CRM team at Grace Media and brings a wealth of expertise in the iGaming, casino and bingo programmes. We chat about user experience being at the heart of retention and how to get out of the bonus spiral.See omnystudio.com/listener for privacy information.
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